As CG CAHPS is rapidly emerging as the national standard for measuring patient experience in the ambulatory settings for both quality and business reasons The CG CAHPS Handbook is your guide to consistently deliver on what matters most - the patients and their families - in providing exceptional care and improved clinical outcomes. In this book you will read and learn about:
Tactics to zero in on the core questions for the CG CAHPS composites that will impact every survey and improve results How to engage and partner with the patient in their care for a true Shared Care Plan to increase compliance and impact clinical outcomes Manage patient expectations from the start of the visit through the follow up with test results Best practices to help adjust and refine the steps you are already doing to maximize effectiveness
The CG CAHPS survey, much like the HCAHPS survey, provides patients with comparative information based on reported survey results. This enable patients to make informed decisions when choosing their healthcare providers. Now is the time to be preparing your physicians and practices to excel in the patient experience.

The CG CAHPS Handbook: A Guide to Improve Patient Experience and Clinical Outcomes

Medical Books

Jeff Morris

Barbara Hotko

Matthew Bates

Administration & Medicine Economics

Fire Starter Publishing, LLC

See the best price to sell, buy, or rent books by Barbara Hotko. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Barbara Hotko

See the best price to sell, buy, or rent books by Barbara Hotko. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

The CG CAHPS Handbook: A Guide to Improve Patient Experience and Clinical Outcomes